Putting our customers first
Customers are at the heart of everything we do. We deliver first-class, prime customer service designed specifically with our portfolios in mind. We communicate frequently with our customers, using simple and uncomplicated language, all designed to help our customers manage and grow their accounts responsibly. We pride ourselves on our high levels of customer service, which are monitored daily.
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aqua
Over 230,000 aqua customers have been acquired since the card launched. These people fit a very specific profile and are underserved by the major credit card brands.
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